50+ Amazon Most Asked Leadership Principle Questions

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I was Preparing for Amazon SDE role & found these questions on various platforms like Leetcode,Geeksforgeeks etc.

Go through the leadership principles of Amazon thoroughly and pay great importance to any kind of behavioral questions that might come your way. Also, give importance to the STAR format of solving a given situation since Amazon stresses extremely on these things. Whenever you write a code, always try to deduce the Time and Space Complexity of your code because it is extremely vital for qualifying the rounds of any coding interview process. Don’t get tensed at all before your interviews unnecessarily because trust me Amazon interviews are interactive, not interrogative. So it’s actually a discussion you have with your interviewer to try and reach a solution to a given situation. Be careful about the time at hand because Amazon interviews are strictly about 45–60 minutes.

Note : Do not implement solution without discussing it with the interviewer because it will be definetly a Red Card and you will be out.

Project After talking about my past, the interviewer thoroughly asked me about my project and the concepts I used in it. He actually worked on those concepts beforehand, so he asked me every detail of it and I actually enjoyed having that conversation because for the first time one was truly interested in what I did.

What are Leadership Principles ?

Customer Obsession

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

Ownership

Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say

that’s not my job.

Invent and Simplify

Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.

Are Right, A Lot

Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.

Learn and Be Curious

Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.

Hire and Develop the Best

Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.

Insist on the Highest Standards

Leaders have relentlessly high standards — many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.

Think Big

Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.

Bias for Action

Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.

Frugality

Accomplish more with less. Constraints breed resourcefulness, self-sufficiency, and invention. There are no extra points for growing headcount, budget size, or fixed expense.

Earn Trust

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odor smells of perfume. They benchmark themselves and their teams against the best.

Dive Deep

Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.

Have Backbone; Disagree and Commit

Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.

Deliver Results

Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.

Strive to be Earth’s Best Employer

Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at Amazon or elsewhere.

Success and Scale Bring Broad Responsibility

We started in a garage, but we’re not there anymore. We are big, we impact the world, and we are far from perfect. We must be humble and thoughtful about even the secondary effects of our actions. Our local communities, planet, and future generations need us to be better every day. We must begin each day with a determination to make better, do better, and be better for our customers, our employees, our partners, and the world at large. And we must end every day knowing we can do even more tomorrow. Leaders create more than they consume and always leave things better than how they found them.

Most asked Questions

  1. Why Amazon?
  2. Which leadership principle of Amazon’s do you connect with most?
  3. Do you know who the Amazon CEO is? How do you pronounce his name?

  4. Tell me about a time you faced a crisis at work. How did you handle it?

  5. Describe [Amazon product or service relevant to the role] as you would to a prospective customer.

  6. Can you tell me about a time you had to make a fast customer service decision without any guidance? How did you decide what to do?
  7. Tell me about a time that you dealt with a hostile customer.
  8. When given an unfamiliar task, how do you ensure you handle it properly?
  9. If you are given two conflicting priorities from two separate managers, how do you figure out how to proceed?
  10. Give me an example of when you received criticism. How did you respond to the information?
  11. What metrics do you use to drive positive change?
  12. If a supervisor asked you to do something unsafe that went against policy, what would you do?
  13. Tell me about a time when you were handling a project that went outside of your scope of work. How did you handle it?
  14. Describe a situation where you had to deal with ambiguity when making a decision.
  15. Can you tell me about a time when you had to make a decision when all of the data you needed was unavailable?
  16. Tell me about a time when you made a poor customer service decision. What steps did you take to remedy the situation?
  17. How do you keep yourself / your team / your colleagues motivated?
  18. What steps do you take to form positive and functional relationships with your colleagues?
  19. If a team member wasn’t pulling their weight, what would you do?
  20. What do you do to ensure that the customer experience is always a priority?
  21. How would you handle it if you discovered that your inventory levels were actually too high?
  22. Tell me about a time you disagreed with feedback you received. How did you address it?
  23. How do you handle a missed deadline / productivity target?
  24. What do you like most about Amazon? What do you like least?
  25. Describe an instance where you were overwhelmed while on the job. How did you handle it?
  26. Tell me about a time when you failed to meet expectations. What did you do to recover?
  27. How do you ensure that workplace safety is always a priority for you when you work?
  28. What steps do you take to make sure every customer you speak with is wowed?
  29. How do you make sure that you fully understand a customer’s needs?
  30. Tell me about the last time you had to apologize to someone.
  31. Are you able to handle the physical demands of a warehousing job?
  32. What qualities do you possess that will help you succeed with Amazon?
  33. Tell me a situation where you worked on a tight deadline
  34. Tell me a situation where you went out of your comfort zone to learn and delivered something.
  35. Can you describe a typical day in this role?
  36. Tell me about a time you have to face some unfamiliar requirement.
  37. Tell me about a time when you faced a crisis at work
  38. Tell me a time when you had a conflict with the product team over some requirement and how did you handle it
  39. Tell me about a time when you had to work out of your comfort zone
  40. Tell me about a time you helped someone.
  41. Tell me about a time you faced a group conflict.
  42. When was the time you faced a failure and what did you do to overcome it?
  43. Tell us about a time when you had to solve a complex task under strict timeline? What was your approach and how you solved it?

  44. Tell us about a time when you missed a deadline or productivity target?

  45. What was the business impact and what you learned from it?

  46. Tell about any project you did in which you have used new technology that was not known to you. So, this question basically talks about Amazon’s Leadership Principles: Dive Deep, Learn and be Curious

  47. Give me the situations where you failed and pushed back.

  48. Tell me the hardest task done by you till now and how you solved it.

  49. If you are assigned two interns and there are two other interns who are assigned to someone else outside the team. But these two are also in your team, and they notice other two interns asking questions to you and so they start asking thing to you, due to this you are lacking in your productive time, how will you react?

  50. Tell me the thing that hurt you the most in your career and how did you react to it?

  51. Time when you went above and beyond your job responsibilities?

  52. Received negative feedback from manager and how you responded?
  53. Time when you failed to meet your commitment?
  54. Tell me about a time when you innovated and exceeded the expectation?

  55. Time when you went above and beyond your job responsibilities?

  56. Have You Faced Any Tight Deadline How Did You Handled It

  57. Any difficult situation

  58. How Do You Handle Conflict in the Workplace (with team or manager)

  59. The time when you received negative feedback from your manager

  60. Tell me about the biggest risk you have taken

  61. Tell me about a time when u did some that were outside your role

  62. Tell me about a time when u had to get something done within a given timeline but u didn’t have enough data

  63. Tell me about a time when u did something outstanding that was not expected of you.

Best of Luck From Aditya Kumar